Tools and Techniques Groups

Data gathering techniques – these techniques are used to obtain & collect data from a variety of different sources.

Data analysis techniques – these techniques are used to organize and evaluate the information gathered.

Data representation techniques – these techniques are used to show the data in graphical forms.

Decision-making techniques – these techniques are used to select a course of action after evaluating various different alternatives.

Communication skills – these techniques are used to transfer information between team members or stakeholders on the project.

Interpersonal and team skills – these techniques are used to lead team members and stakeholders.

Data Gathering
  • Benchmarking
  • Brainstorming
  • Check sheets
  • Checklists
  • Interviews
  • Market research
  • Questionnaires & surveys
  • Statistical sampling
Data Analysis
  • Alternatives analysis
  • Assumption and constraint analysis
  • Cost of quality
  • Cost-benefit analysis
  • Decision tree analysis
  • Document analysis
  • Earned value analysis
  • Influence diagrams
  • Iteration burndown chart
  • Make-or-buy analysis
  • Performance reviews
  • Process analysis
  • Proposal evaluation
  • Regression analysis
  • Reserve analysis
  • Risk data quality assessment
  • Risk probability and impact assessment
  • Root cause analysis
  • Sensitivity analysis
  • Simulation
  • Stakeholder analysis
  • SWOT analysis
  • Technical performance analysis
  • Trend analysis
  • Variance analysis
  • What-if scenario analysis
Data Representation
  • Affinity diagrams
  • Cause-and-effect diagrams
  • Control charts
  • Flowcharts
  • Hierarchical charts
  • Histograms
  • Logical data model
  • Matrix diagrams
  • Matrix-based charts
  • Mind mapping
  • Probability and impact matrix
  • Scatter diagrams
  • Stakeholder engagement assessment matrix
  • Stakeholder mapping representation
  • Text-oriented formats
Decision Making
  • Multicriteria decision analysis
  • Voting
Communication Skills
  • Feekback
  • Presentations
Interpersonal & Team Skills
  • Active Listening
  • Communication styles assessment
  • Conflict management
  • Cultural awareness
  • Decision making
  • Emotional intelligence
  • Facilitation
  • Influencing
  • Leadership
  • Meeting management
  • Motivation
  • Negotiation
  • Networking
  • Nominal group technique
  • Observation/conversation
  • Political awareness
  • Team building