A quality audit is a technique that employs a structured, independent review to project and/or product ele- ments. Any aspect of the project or product can be audited. Common areas for audit include:
- Project processes
- Project documents
- Product requirements
- Product documentation
- Defect or deficiency repair
- Compliance with organizational policies and procedures
- Compliance with the quality management plan
- Good practices from similar projects
- Areas for improvement
- Description of deficiencies or defects
Defects or deficiencies should include action items, a responsible party, and be assigned a due date for compliance.
A quality audit is a technique from process 8.2 Manage Quality in the PMBOK® Guide – Sixth Edition.
Audits should be tailored to best meet the needs of the project.
Consider the following tips to help tailor the quality audit to meet your needs:
- Quality audits can also include information that will be shared with other projects.
- Some projects use audits to track the implementation of approved changes and corrective or preventive actions.
The quality audit should be aligned and consistent with the following documents:
- Quality management plan
|Area audited||Check the box for the area or areas audited.|
|Good practices from similar projects||Describe any good or best practices that can be shared from similar projects.|
|Areas for improvement||Describe any areas that need improvement and the specific improvements or measurements that need to be achieved.|
|Deficiencies or defects||ID||Enter a unique defect identifier|
|Defect||Describe the deficiency or defect.|
|Action||Describe the corrective actions needed to fix the defect.|
|Responsible party||Identify the person assigned to correct the deficiency or defect.|
|Due date||Document the due date.|
|Comments||Provide any additional useful comments about the audit.|