Knowledge Areas

10. Communications Management

10.1 Plan Communication Management - Planning Process Group

Developing an appropriate approach and plan for project communications based on stakeholder’s information needs of each stakeholder, and the needs of the project

Inputs
  1. Project Charter
  2. Project Management Plan
  3. Project Documents
  4. Enterprise Environmental Factors
  5. Organizational Process Assets
Tools & Techniques
  1. Expert Judgement
  2. Communication Requirements Analysis
  3. Communication Technology
  4. Communication Models
  5. Communication Methods
  6. Interpersonal and Team Skills
  7. Data Representation
  8. Meetings
Outputs
  1. Communication Management plan
  2. Project Management Plan Updates
  3. Project Document Updates

10.2 Manage Communications - Execution Process Group

The process of creating, collecting, distributing, storing, retrieving and the ultimate disposition of project information

Inputs
  1. Project Management Plan
  2. Project Documents
  3. Work Performance Reports
  4. Enterprise Environmental Factors
  5. Organizational Process Assets
Tools & Techniques
  1. Communication Technology
  2. Communication Methods
  3. Communication Skills
  4. Project Management Information Systems
  5. Performance Reporting
  6. Interpersonal and Team Skills
  7. Meetings
Outputs
  1. Project Communications
  2. Project Management Plan
  3. Project Document Updates
  4. Organizational Process Assets updates

10.3 Monitor Communications - Monitoring & Control Process Group

The process of ensuring that the information needs of the stakeholders and the project are met

Inputs
  1. Project management plan
  2. Project Documents
  3. Work Performance Data
  4. Enterprise Environmental Factors
  5. Organizational Process Assets
Tools & Techniques
  1. Expert judgement
  2. Project Management Information Systems
  3. Data Representation
  4. Interpersonal and Team Skills
  5. Meetings
Outputs
  1. Work Performance Information
  2. Change Requests
  3. Project Management Plan Updates
  4. Project Document Updates