Knowledge Areas

13. Stakeholder Management

13.1 Identify Stakeholders - Initiating Process Group

Identifying the people, groups or organizations that could impact the project; analyzing and documenting relevant information regarding their interest, involvement, influence and potential on the project success

Inputs
  1. Project Charter
  2. Business Documents
  3. Project Management Plan
  4. Project Documents
  5. 5.Agreements
  6. Enterprise Environmental Factors
  7. Organizational Process Assets
Tools & Techniques
  1. Expert Judgment
  2. Data Gathering
  3. Data Analysis
  4. Data Representation
  5. Meetings
Outputs
  1. Stakeholder Register
  2. Change Requests
  3. Project Management Plan Updates
  4. Project Documents Updates

13.2 Plan Stakeholder Engagement - Planning Process Group

Developing appropriate management approaches to involve project stakeholders to meet their needs and expectations, address issues, and foster stakeholder engagement involvement

Inputs
  1. Project Charter
  2. Project Management Plan
  3. Project Documents
  4. Agreements
  5. Enterprise Environmental Factors
  6. Organizational process Assets
Tools & Techniques
  1. Expert Judgment
  2. Data Gathering
  3. Data Analysis
  4. Decision Making
  5. Data Representation
  6. Meetings
Outputs
  1. Stakeholder Engagement Plan

13.3 Manage Stakeholder Engagement - Execution Process Group

Communicating and working with stakeholders to meet their needs/ expectations, address issues, and foster appropriate stakeholder engagement

Inputs
  1. Project Management Plan
  2. Project Documents
  3. Enterprise Environmental Factors
  4. Organizational process Assets
Tools & Techniques
  1. Expert Judgment
  2. Communication Skills
  3. Interpersonal and Team Skills
  4. Ground Rules
  5. Meetings
Outputs
  1. Change Requests
  2. Project Management Plan Updates
  3. Project Documents Updates

13.4 Monitor Stakeholder Engagement - Monitoring & Control Process Group

Monitoring overall project stakeholder relationships and tailoring strategies for engaging stakeholders

Inputs
  1. Project Management Plan
  2. Project Documents
  3. Work Performance Data
  4. Enterprise Environmental Factors
  5. Organizational process Assets
Tools & Techniques
  1. Data Analysis
  2. Decision Making
  3. Data Representation
  4. Communication Skills
  5. Interpersonal and Team Skills
  6. Meetings
Outputs
  1. Work Performance Information
  2. Change Requests
  3. Project Management Plan Updates
  4. Project Documents Update