PMP Questions ID 2566 a new team member joins a project the project manager is highly disciplined and expects timely p

A new team member joins a project. The project manager is highly disciplined and expects timely participation in weekly meetings. The new member comes from an organization with a liberal culture and, out of habit, is continually late for meetings. When asked why, the team member responds that they are busy working on deliverables, which they believe have priority. What should the project manager do?

Select one

Meet with the team member again to explain that punctuality is crucial.

Highlight ground rules and influence the team so that these rules are understood and followed by all.

Suspend the team member and explain that this behavior is not permitted.

Ignore the behavior, as this team member is ensuring that work is not affected.

A team for an international project is composed of individuals from different backgrounds, ages, and interests. As soon as the project starts, it becomes clear that they are struggling to work together. How can the project manager facilitate better teamwork?

Select one

Ask the human resource department to educate and train the team on diversity.

Hold an official team meeting to discuss the importance of teamwork.

Allow the team to develop on its own, and then address issues at the next performance appraisal meeting.

Meet with the team to explain ground rules, shared vision, and values, and to better understand team members' priorities.

A project manager identifies scheduling priority conflicts among local and virtual team members. The project manager schedules a conference call to manage this conflict. What conflict resolution technique did the project manager use?

Select one

Smooth/accommodate

Compromise/reconcile

Force/direct

Collaborate/problem solve

A team lead is concerned that two project teams are working on parts of the project that are highly dependent on each other. The team lead believes that this might create conflicts when the two teams' outputs are combined. What should the project manager instruct the team lead to do?

Select one

Make a list of conflicts as they occur, and take corrective actions.

Determine the potential conflicts, and set up weekly meetings between the teams to monitor each other's work.

Identify which team's work should take precedence, and then delay the other team's work

Instruct both teams to continue working simultaneously, and address conflicts at the testing phase.

A conflict between a member of the contractor's team and a member of the project team cannot be resolved. The matter is escalated to the project manager. What should the project manager do first?

Select one

Phone the contractor.

Discuss the issue face-to-face with the contractor.

Write a formal contractual letter to the contractor.

Email the contractor.

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