- Project Management Plan
- Change Management Plan
- Project Roadmap
- Scope Management Plan
- Requirements Management Plan
- Requirements Documentation
- Requirements raceability Matrix
- Project Scope Statement
- Work Breakdown Structure
- WBS Dictionary
- Schedule Management Plan
- Activity list
- Activity attributes
- Milestone list
- Network diagram
- Duration estimates
- Duration estimates worksheet
- Project schedule
- Cost management plan
- Cost estimates
- Cost estimating worksheet
- Cost baseline
- Quality management plan
- Quality metrics
- Responsibility assignment matrix (RAM)
- Resource management plan
- Team charter
- Resource requirements
- Resource breakdown structure
- Communications management plan
- Risk management plan
- Risk register
- Risk report
- Probability and impact assessment
- Probability and impact matrix
- Risk data sheet
- Procurement management plan
- Procurement strategy
- Source selection criteria
- Stakeholder engagement plan
Quality metrics
Quality metrics provide specific detailed measurements about a project or product attribute, and how it should be measured to verify compliance. Metrics are consulted in the manage quality process to ensure that the processes used will meet the metric. The deliverables or processes are measured in the control quality phase and compared to the metric to determine if the result is acceptable or if corrective action or rework is required.
Quality metrics can receive information from:
- Project management plan
- Requirements documentation
- Stakeholder register
Quality metrics are an output from process 8.1 Plan Quality Management in the PMBOK® Guide – Sixth Edition. They are generally determined as the requirements are developed. If requirements are stable, they will be developed once. If requirements are evolving or changing, they will evolve and change as well.
Tailoring tips
Consider the following tips to help tailor the quality metrics to meet your needs:
- On smaller projects quality metrics, requirements, and specifications are considered the same Different industries may use the term “specifications” rather than “metrics.”
- In many industries there are specific standards that include These must be adhered to in your project. Your quality management plan may reference these by citing specific regulations, or they may be integrated into organizational policies and procedures.
Alignment
The quality metrics should be aligned and consistent with the following documents:
- Requirements documentation
- Quality management plan
Document element | Description |
ID | Unique identifier. This can be the WBS ID or activity ID number. |
Item | Describe the attribute to be measured. |
Metric | The specific, quantifiable measurement |
Measurement method | The method of measuring, including any equipment or procedures |