You are the project manager managing a project to design a print head for dot matrix printers. In order to determine ideal settings for print quality, the quality manager of the company suggests trying out various scenarios for printing by varying certain parameters on the print head. Identifying such variables which influence the product or process under development is called:

Cause-and-Effect diagrams are used to illustrate how various factors might link to potential problems or effects. They are also called:

Andy is currently working for ABC Contractors as a quality control manager for a railway track construction project. National Railways awarded this cost-plus construction contract to ABC Contractors a few months ago. As a contractual requirement, ABC Contractors has to submit each completed deliverable for client acceptance. Reviewing project data, Andy found that the current submission rejection rate is 22 percent. He conducts a root cause analysis and submits his findings along with construction process improvement recommendations to the project director. In this scenario, Andy’s report is an example of:

A planning technique used to provide products, services, and results that truly reflect customer requirements, by translating those customer requirements into the appropriate technical requirements for each phase of project product development, is:

You are a project manager who is in charge of an important project for your company. The project includes producing widgets for your customer. The collected data helps identify the greatest causes of defects in the overall process. Which technique should you use to determine the correlation between two variables being analyzed?

Some tools or techniques can be used across various project processes to plan, execute, or control the characteristics of project elements. Which of the following is used as a tool in both the Control Quality and Plan Quality Management processes?

The method used in the Manage Quality process to identify the factors that may influence specific characteristics of a product under development is: