As a result of a face-to-face meeting you recently had to discuss the items in your issue log, you have resolved issues, managed expectations, and come away with an action plan that will improve project performance and will also require an update to the communications management plan. Which process does this describe?

You are managing a project using the Crystal methodology. As is customary within your organization, you leverage a communications platform that allows the team to chat, upload and download files, and host meetings virtually. Using this platform, you upload a document and email an electronic link to the team to request that they review it within two business days. You know that some members of the team are not proactive about downloading key project documents, so you set up time with them to review the information. Which of the following statements is true regarding this scenario?

The purpose of this process is concerned with satisfying the needs of the stakeholders, managing communications with them, resolving issues, managing their expectations, and more, and this process also relates to this area of the PMI Code of Ethics and Professional Conduct.

You are working on a communications management plan for your project. You examine elements such as the company and department organization charts, stakeholder relationships, the different departments involved on the project, the number of people associated with the project and where they work, and the government reporting needs you have because of the nature of this project. Which of the following does this question describe?

You are in the Monitor Communications process. Your organization has taken on a large, complex, multiyear project. You are coming in as the new project manager (the old project manager left one day for lunch and never came back). After you’ve spent some time working on the project, you begin to realize that the project sponsor doesn’t want to hear bad news. There is, unfortunately, some bad news related to the project, but you have a plan to get the project back on track. One of the other stakeholders on the project informed you that the sponsor had just told them that the project was proceeding as planned and was on time and on budget. You’ve found that the stakeholders are not communicating with each other and that since you’ve started working on the project, there have been no regularly scheduled meetings with stakeholders. All of the following are true regarding this question except which one?

Alyssa is a project manager tasked with managing an infrastructure project that will consolidate five data centers into one. Alyssa is in the process of determining whether communications-related artifacts and activities that she had planned earlier had the intended effect. She also recently launched a customer satisfaction survey to get feedback on how stakeholders feel things are progressing thus far within the project. What project management process is she performing?

Robert is a new executive hired to lead the marketing department of a telecommunications company. He recently met with his project management team to review the project portfolio. Next, he sets his sights on better understanding the governance framework in place. Governance is considered to be which of the following?

Robert is a new executive hired to lead the marketing department of a telecommunications company. He sits down with his most senior project manager to review a project that he will now take sponsorship for. He asks the project manager to review the business value that the project is expected to deliver and how that value is to be measured. What document is the project manager likely to share with Robert?

Robert is a new executive hired to lead the marketing department of a telecommunications company. He sits down with his most senior project manager to review a proposal that was created by one of his directors, pitching a new project. The proposal contains a business summary of market demand that justifies the need for the project, the expected outcomes, return on investment, and a comprehensive cost analysis. The proposal can also be described as:

Robert is a new executive hired to lead the marketing department of a telecommunications company. He sits down with his most senior project manager to review a project that he will now take sponsorship for. After discussing business value, he asks to review the requirements and how the requirements link to the project objectives. What document will the project manager share with Robert?