PMP Questions page 71

PMP Question No 4095 - All Domains

701.

How will you know that business value is being achieved?

Select one

By observing the work product

By asking the project sponsor

By measuring business value using KPIs

By requiring the project team to report on business value

Answer

PMP Question No 4093 - All Domains

702.

The VP of Human Resources has requested a new timekeeping project for their machine shop workers. The business value for this project is improving payroll accuracy. The workers are threatening a strike because of the antiquated system in place now. The current system has ancient time clocks that rarely work, causing the workers to revert to paper timecards. This creates multiple errors in overtime pay and shift differential pay. Which of the following is true regarding this scenario?

Select three

The project manager should examine business value creation and compare this to the project management documents, such as the project charter, to ensure that the goals of the project are met and the business value is realized.

The project sponsor is the one responsible for delivering the business value of this project.

Urgency is objective and is defined by the project sponsor.

The urgency to deliver this project is the potential of an impending strike.

The goals of the project must be met within the time frame outlined in the project plan in order to realize business value.

Answer

PMP Question No 4092 - All Domains

703.

All of the following are examples of business value except which one?

Select one

Create a new car model that's never been offered before.

Implement a new accounting system.

Create goodwill.

Improve employee engagement.

A and B

Answer

PMP Question No 4091 - All Domains

704.

You have identified, obtained contact information for, assessed, classified, and prioritized your stakeholders. Which of the following is true?

Select three

You have documented this information in the stakeholder register.

You should use caution when making some of this information available to all project stakeholders.

You have used the power/interest grid to obtain this information.

You've analyzed influence, power, interest, impact, directions of influence, and power, urgency, and legitimacy as part of the tools and techniques of the Identify Stakeholder process.

Answer

PMP Question No 4090 - All Domains

705.

Which term refers to those values that will lead to short- and long-term benefits for the organization?

Select one

Business process improvement

Business value

Continuous improvement

Value network

Answer

PMP Question No 4089 - All Domains

706.

The VP of customer service has expressed concern over a project you are managing. Her specific concern is that if the project is implemented as planned, she'll be missing an important feature enabling a call-back function where customers will not have to wait online but will receive a call back when they are next up in the queue. This functionality was not taken into consideration in the project plan, and this new wrinkle will delay the project by two months. The business value for this project is improving customer satisfaction. Customer surveys show that satisfaction levels are low when it comes to wait times and overall call resolution time. The CEO was expecting this project to go live early in the fiscal year so that customer service scores would show an improvement, thereby increasing satisfaction along with making the board happy. Which of the following is true regarding this scenario?

Select one

This project was brought about due to customer requests.

Customer satisfaction surveys could be used to determine if the business value was met.

The project manager must champion the business value for this project.

The project manager should consider delivering business value incrementally by using an agile approach.

All of the above.

Answer

PMP Question No 4086 - All Domains

707.

You have completed the Develop Project Charter and Identify Stakeholder processes. What phase does this relate to in the Six Sigma DMAIC methodology?

Select one

Analyze

Control

Measure

Define

Answer

PMP Question No 4085 - All Domains

708.

Which of the following are true regarding functional organizations?

Select three

All employees report to one manager and have a clear chain of command.

Organizational structures and culture are independent from the project management methodology you'll use to manage the project.

The organization is focused on projects and project work.

Teams are co-located.

Using adaptive and hybrid methodologies in this structure is possible but can be challenging.

Answer

PMP Question No 4084 - All Domains

709.

The amount of authority a project manager possesses can be related to which of the following?

Select three

The organizational structure

The power and influence key stakeholders possess on the project

The interaction with various levels of management

The project management maturity level of the organization

The project management methodology you'll use to manage the project

Answer

PMP Question No 4082 - All Domains

710.

A project is considered successful when __________________.

Select one

the product of the project has been manufactured.

the project sponsor announces the completion of the project.

the product of the project is turned over to the operations area to handle the ongoing aspects of the project.

the project achieves its objectives and meets the expectations of the stakeholders.

Answer

2,934 New PMP Questions & Answers with explanation