Julia is managing a complex industrial process reengineering project. She has identified all her key project stakeholders and has conducted individual interviews with them to identify other project stakeholders, as well. However, Julia is still not satisfied with her project’s stakeholders list; she believes there may be more key external stakeholders missing from the list. What can help Julia in this situation?

Tom is managing a software development project. The buyer of the product is an external entity. During the project’s execution, Tom finds that a new operations manager was hired in the customer organization. The new manager is now a key stakeholder. Which of the following documents is least likely to be updated because of the addition of this new stakeholder?

Jack is currently identifying stakeholders in his automobile project. While talking to his senior manager, Jack learns that one of the key stakeholders, whom he identified in his project, is so influential that he or she cancelled an IT project before it moved into the planning phase. What should Jack do with such influential stakeholders?