The customer had issued an rfp six months ago, and your proposal was selected based on the number of years your company has been in business as well as your company's project management capabilities. The rfp included requirements, and your proposal outlined the work to be done by your company to meet the requirements. You and team determined that the product is cutting edge and therefore new standards and processes for the development of the product were created. In order to ensure these standards and processes are effective, which technique should you plan to use?

Another project has had a major defect and the project manager has gotten the project team and the process engineers involved in analyzing how this might affect their project. Which of the following would best describe what the group is involved in?

While performing quality planning for the design and manufacture of a new medical device, the team has identified the need to keep variances to a minimum because the end product must be of the highest quality possible. They are researching the practices of comparable projects for ideas on how to achieve this requireent. The team is using which of the following techniques?

Team members are investigating quality standards that other companies are using, in order to help determine what quality standards to use on the project. What part of quality management is the team involved in?