New PMP Question & Answers with explanation
David is a project manager working for a prominent book publishing company. As the most senior project manager within the organization, he often gets paired with strongwilled project sponsors. During a recent project meeting, David’s project sponsor began yelling in frustration at the project’s status, which was blocked because of a critical resource being out ill. In frustration, the sponsor began spewing profanities at David, questioning his ability to manage effectively. In response, David calmly assured the project sponsor that a contingency plan would be implemented and requested that they speak privately to address his frustrations. David then excused the rest of the project team. What core value did David uphold during the meeting?
Select one
You are working on a critical project for your organization. The CEO has made it clear this is a top priority. One of the key stakeholders on your project resigned, and her replacement started about three weeks ago. She does not make time for you or seem to have the same level of urgency regarding this project as the CEO. You are concerned with overall project success and want to efficiently manage the processes involved with this project. All of the following are methods referred to within this scenario except for which one?
Select one
As part of establishing a new project team, a project manager chooses to create an official team charter. What will the project manager likely include within the document?
Select two
Which conflict-resolution technique does not result in a permanent resolution?
Select one
You are working on a project with contentious team members. You know if you resolve the conflicts, it will result in increased productivity and better working relationships. You pull the team together in a meeting to discuss the issue. You allow everyone to express their viewpoint, and as a result, some team members gain an understanding of the perspective of some of their teammates that they didn’t have before this meeting. At the conclusion of the meeting, consensus is reached, and the team members thank you for taking the time to get them together and asking them to discuss this issue. Which of the following conflict-resolution techniques does this describe?
Select one