You’ve just accepted a new project management assignment. The project is for a customer in a foreign country. You’ve requested a business analyst and two other project team members from the country the customer resides in to participate on your team. The remaining team members are from your country. You know that the best way to ensure that the project team doesn’t get bogged down in cultural differences and hold up project progress is to do which of the following?
Which of the following best describes the directing conflict-resolution technique?
A project manager is preparing to send five engineers to Japan to install a high-security network. The engineers have never been outside of the United States before. Prior to their travel, the project manager asks the Japan-based manager to give the engineers an overview of their history, customs, and social norms. What is the project manager’s motive?
A project manager presents a summary of project team roles and responsibilities, training needs, and recognition and rewards to the project sponsor for approval. In what activity are they engaged?
A project manager following an Agile life cycle receives a request from the customer to alter a requirement. How will the project manager likely respond?