Susan is the director of engineering for a software consulting company. She needs to hire seven people for a project that will be starting over the next month and has just filled out the roles and responsibilities of the positions and provided them to the human resources department. Which of the following is considered in the development of roles and responsibilities?

The project manager of a multiphased gaming project made a phone call to one of her virtual project team members abroad regarding an upcoming schedule activity that the team member was responsible for. The project manager notified the team member that due to an unplanned risk, a prototype would be built into the schedule, and it was important that her activity be completed according to the plan. The project manager noticed that the team member did not say much during the call, and she hoped that the team member understood. What did the project manager fail to do?

Tom is a project manager working for a reputable editorial agency specializing in exam preparation. He and his team use Agile approaches to manage projects. Because of the company’s growth, three new project managers have been hired, and Tom has stepped up to mentor the new hires. During a mentoring session, Tom advises that the team take advantage of the open workspace environment and use osmotic communication. What is osmotic communication?

A project manager sits down with the project sponsor to review progress. The sponsor asks to see the short-term and long-term timeline for realizing benefits. What document can the project manager reference that contains this information?