Which of the following are true regarding multiphased relationships?

Which of the following applies a set of tools and techniques used to describe, organize, and monitor the work of project activities to meet the project requirements?

You've been hired as a manager for the adjustments department of a nationwide bank based in your city. The adjustments department is responsible for making corrections to customer accounts. This is a large department, with several smaller sections that deal with specific accounts, such as personal checking or commercial checking. You've received your first set of management reports and can't make heads or tails of the information. Each section appears to use a different methodology to audit their work and record the data for the management report. You request that a project manager from the PMO come down and get started right away on a project to streamline this process and make the data and reports consistent. This project came about as a result of which of the following?

Your company manufactures small kitchen appliances. It is introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. This project was approved by the stakeholders and you have been appointed the project manager. These new products will be offered starting with the spring online release. To determine the characteristics and features of the new product line, you will have to perform which of the following?