PMP Questions ID 1762 which of the following quality control tools and techniques may not be used for root cause analysis

Which of the following quality control tools and techniques may not be used for root cause analysis?

Select one

Scatter diagram

Fishbone diagram

Cause-and-effect diagram

Ishikawa diagram

A project was randomly selected for a quality audit, and the external auditor found various issues and nonconformance. The project manager lodged a complaint with the quality department that this was improper procedure, and he should have received notice since an external auditor was involved. What is your view?

Select one

The project manager is correct. Quality audits need to be scheduled when an external auditor is involved so that the project manager has time to prepare for them.

The project manager is correct. The project team must perform all quality audits.

The project manager has no case. Quality audits may be random and performed by internal or external auditors.

The project manager has no case. Quality audits are always carried out by external auditors.

Answer

PMP Question No 1707 - Quality

Conformance to requirements and fitness for use are key concepts in quality management. Which of the following is another name for customer needs?

Select one

Scope creep

Process mapping

Voice of the Customer

Prompt list

Answer

PMP Question No 1662 - Quality

All of the following statements are true about the cause-and-effect diagram except:

Select one

A maximum of six causes are listed on the cause-and-effect diagram.

Ishikawa is another name for the cause-and-effect diagram.

The effect being studied is normally stated at the head of the diagram.

The cause-and-effect diagram is one tool that can be used for problem solving.

Answer

PMP Question No 1656 - Quality

You are a project manager for an automotive parts company. Your organization was hired to produce clutches for an exotic car company. This will involve the design and production of custom clutches. During the course of the project, as you review a quality control statistics chart that examines every clutch produced for the month, you notice several cases where the spring component of the clutch is expanding with too much force and is falling outside the upper control limit. Which type of Quality Control tool are you most likely using?

Select one

Control charts

Statistical Sampling

Cause-and-Effect diagram

Precedence Diagramming Method

Answer

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