PMP Questions ID 2669 dr william ouchi developed a theory that is concerned with increasing employees loyalty to thei

Dr. William Ouchi developed a theory that is concerned with increasing employees’ loyalty to their organizations and places emphasis on the well-being of the employees, both at work and outside of work. What is the name of this leadership theory?

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Theory Y

Theory Y/Z

Theory X

Theory Z

Carina is a principal project manager of You’ve Got Dogs, a specialty company that creates custom dog apparel and toys. As part of her latest project, she struggles to rein in the team, who seem to be at each other’s throats. She knows everyone has good intentions, but they are not yet open and trusting with each other. What phase of the team development model is the team currently in?

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Norming

Performing

Forming

Storming

You’ve just accepted a new project management assignment. The project is for a customer in a foreign country. You’ve requested a business analyst and two other project team members from the country the customer resides in to participate on your team. The remaining team members are from your country. You know that the best way to ensure that the project team doesn’t get bogged down in cultural differences and hold up project progress is to do which of the following?

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Perform team-building exercises using videoconferencing to allow team members to get to know each other and get to the performing stage of team development as soon as possible.

Require project team members to read and sign the organization’s diversity policy.

Establish your role as project manager as the first order of business and require compliance with company policies.

Provide diversity training for all the team members to make them aware of cultural differences and teach them to function effectively as a team despite these differences.

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Pushing one’s viewpoint at the expense of others

Incorporating multiple viewpoints and insights

Retreating from a potential conflict solution

Searching for solutions that bring some degree of satisfaction

A project manager is preparing to send five engineers to Japan to install a high-security network. The engineers have never been outside of the United States before. Prior to their travel, the project manager asks the Japan-based manager to give the engineers an overview of their history, customs, and social norms. What is the project manager’s motive?

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To teach the engineers about the Japanese culture

To take a breather after a hard day’s work

To ensure the engineers understand how to interact abroad

To prevent culture shock

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