PMP Questions ID 4233 according to the pmbok guide this party is responsible for managing stakeholder expectations

Select one

Project manager and the project team members together have the responsibility because the project manager alone cannot manage all the stakeholders on a large, complex project.

All stakeholders have the responsibility to make sure their expectations are managed and that they receive the proper information at the right time.

Project sponsor, because the overall success or failure of the project rests on this individual.

Project manager, because actively managing stakeholder expectations will reduce project risk and help unresolved issues get resolved quickly.

You are a contract project manager for a wholesale flower distribution company. Your project involves developing a website for the company to allow retailers to place their flower orders online. You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the consumer directly from the grower's site. This project involves coordinating the parent company, growers, and distributors. You are using an agile methodology to manage this project and have discovered that some stakeholders do not understand their role on the project, and this is causing conflict for the team. Which of the following should you do to help reduce conflict for the stakeholders and the team?

Select one

Clearly define the roles and responsibility of team members and stakeholders.

Establish team ground rules in the team charter including stakeholder expectations.

Communicate effectively and ensure project artifacts are accessible to stakeholders.

Address conflict as soon as it occurs to reduce or eliminate its impact.

All are correct

Your project is progressing as planned. The project team has come up with a demo that the sales team will use when making presentations to prospective clients. You will do which of the following at your next stakeholder project status meeting?

Select one

Preview the demo for stakeholders and obtain their approval and signoff.

Report on the progress of the demo and note that it's a completed task.

Review the technical documentation of the demo and obtain approval and sign-off.

Report that the demo has been noted as a completed task in the project information system.

You are working on a project and discover that one of the business users responsible for testing the product never completed this activity. She has written an email requesting that one of your team members drop everything to assist her with a problem that could have been avoided if she had performed the test. This employee reports to a stakeholder, not to the project team. All project team members and stakeholders are colocated. Because your team also needs her to participate in an upcoming test, you decide to do which of the following?

Select one

You decide to record the issue in the issue log and bring it up at the next status meeting. Everyone can benefit from understanding the importance of stakeholders fulfilling their roles and responsibilities on the project.

You decide to record the issue in the issue log and then phone the stakeholder to explain what happened. You know speaking with the stakeholder directly is the most effective means for resolving issues.

You decide to have a face-to-face meeting with the stakeholder because this is the most effective means for resolving issues with them.

You decide to email the stakeholder and explain what happened in a professional manner so you can document that you surfaced the issue and then incorporate their response in the next status report.

You are performing the Manage Quality process and establishing expected values for the dependent relationships in the hierarchy. Which technique are you using?

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