PMP Questions ID 4236 you are working on a project and discover that one of the business users responsible for testing

You are working on a project and discover that one of the business users responsible for testing the product never completed this activity. She has written an email requesting that one of your team members drop everything to assist her with a problem that could have been avoided if she had performed the test. This employee reports to a stakeholder, not to the project team. You estimate that the project might not be completed on time as a result of this missed activity. Which of the following options are true?

Select three

This situation was likely discovered while performing the Monitor and Control Project Work process.

You should document the performance issues with this employee in the lessons learned document for future project reference.

You should recommend a corrective action to bring the expected future project performance back into line with the project management plan because of this employee's failure to perform this activity.

You should recommend a preventive action to reduce the possibility of future project performance veering off track because of this employee's failure to perform this activity.

You might have to request a change to the project schedule as a result of this missed activity.

Which of the following processes is responsible for reporting and comparing actual project results against the project management plan, analyzing performance data to learn if action needs to be taken, monitoring for risks, and monitoring approved change requests, among other functions?

Select one

Project manager, because actively managing stakeholder expectations will reduce project risk and help unresolved issues get resolved quickly.

Project sponsor, because the overall success or failure of the project rests on this individual.

All stakeholders have the responsibility to make sure their expectations are managed and that they receive the proper information at the right time.

Project manager and the project team members together have the responsibility because the project manager alone cannot manage all the stakeholders on a large, complex project.

You are a contract project manager for a wholesale flower distribution company. Your project involves developing a website for the company to allow retailers to place their flower orders online. You will also provide a separate link for individual purchases that are ordered, packaged, and mailed to the consumer directly from the grower's site. This project involves coordinating the parent company, growers, and distributors. You are using an agile methodology to manage this project and have discovered that some stakeholders do not understand their role on the project, and this is causing conflict for the team. Which of the following should you do to help reduce conflict for the stakeholders and the team?

Select one

Clearly define the roles and responsibility of team members and stakeholders.

Establish team ground rules in the team charter including stakeholder expectations.

Communicate effectively and ensure project artifacts are accessible to stakeholders.

Address conflict as soon as it occurs to reduce or eliminate its impact.

All are correct

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