New PMP Question & Answers with explanation

Quality metrics used during the Control Quality process are defined during which process?
Select one
A project involved development of a high-speed, hard disk drive. As part of its testing, the hard disk was subjected to continuous operation at a high speed and an elevated temperature. At the end of the test, the hard disk was destroyed beyond use. The cost of such testing is usually classified as:
Select one
Which of the following quality control tools and techniques may not be used for root cause analysis?
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A project was randomly selected for a quality audit, and the external auditor found various issues and nonconformance. The project manager lodged a complaint with the quality department that this was improper procedure, and he should have received notice since an external auditor was involved. What is your view?
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Conformance to requirements and fitness for use are key concepts in quality management. Which of the following is another name for customer needs?
Select one